Knowledgebase

Frequently Asked Questions

Find answers to common questions about Truvia Logistics, our transport services, service areas and quote process.

Where is Truvia Logistics based? +

Truvia Logistics is based in Roodepoort, Gauteng.

Do you provide transport in Johannesburg? +

Yes. We provide transport solutions in Johannesburg and surrounding Gauteng areas, depending on the requirements of the job.

Do you provide transport in Pretoria? +

Yes. Truvia Logistics can assist with transport requirements in Pretoria and surrounding areas.

Do you provide nationwide transport? +

Yes. We provide transport solutions for routes throughout South Africa, subject to availability and the requirements of the job.

What transport services do you offer? +

Our services include general transport, residential moves and specialised transport requirements, including machinery transportation and rigging enquiries.

Do you offer residential moving services? +

Yes. We assist with residential transportation and household moves, including local and longer-distance requirements.

Do you transport machinery? +

We can assist with specialised machinery transportation requirements. Each job is assessed according to the machinery, size, weight, access and route.

Do you offer rigging services? +

We can discuss specialised rigging and machinery-moving requirements. Contact us with the details of the job so we can assess the requirements.

How do I request a quote? +

You can request a quote through our website, contact us by phone or send an enquiry directly to our WhatsApp dispatch number.

What information do I need to provide for a quote? +
For the most accurate assessment, provide:
  • Your name or company
  • Contact number
  • Pickup location & Drop-off location
  • Type of goods
  • Approximate size or quantity
  • Preferred transport date
  • Any loading, unloading or access requirements (photos where relevant)
Can I request urgent transport? +

Contact our dispatch team with your requirements and preferred timeframe. We will advise what can be accommodated.

How far in advance should I book? +

We recommend contacting us as early as possible, particularly for residential moves, long-distance transport and specialised requirements.

How can I contact Truvia Logistics? +

Call or WhatsApp 071 445 0454 or email info@truvialogistics.co.za.

Still Have a Question?

Speak directly to the Truvia Logistics dispatch team or send us your load details.

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